1 Introduction
Our company is committed to delivering long-term social value in alignment with the UK Government’s five core missions. Our work to date, and our continued investment in innovation, skills, and community-focused outcomes, demonstrate our ability to contribute meaningfully to these national priorities.
2 Supporting Employment and Skills Development
We actively invest in UK skills and employment. This includes:
- Hiring and training graduates and career returners;
- Delivering ongoing technical training in key areas such as cloud computing, artificial intelligence, GIS, and full stack development;
- Supporting staff in achieving accredited qualifications (e.g. AWS, PRINCE2);
- Delivering apprenticeships and paid internships to develop early-career talent;
- Ensuring all staff are paid above the National Living Wage and offered flexible working arrangements.
These initiatives not only enhance our own internal capabilities but enables us to deliver modern, cost-effective solutions to clients.
3 Promoting Equality, Diversity and Inclusion
Diversity and inclusion are embedded in our hiring practices and workplace culture. We actively:
- Maintain gender balance across technical and leadership roles;
- Use the STEM Returners programme to bring professionals back into work;
- Standardise recruitment to minimise bias (skills-based tasks, competency based interviews);
- Provide flexibility and reasonable adjustments;
- Support formal learning through apprenticeships and career-track qualifications (e.g. RITTech, CITP);
- Offer paid internships for university students.
We are committed to reducing barriers to employment and supporting progression for groups historically underrepresented in the digital technology sectors.
4 Make Britain a Clean Energy Superpower
We operate with a low environmental footprint and are committed to our target of reaching carbon neutrality by 2030. This includes:
- Installing energy-saving appliances and LED lighting;
- Promoting sustainable travel through public transport and Cycle to Work schemes;
- Offsetting carbon emissions through certified programmes;
- Encouraging remote meetings to reduce business travel (targeting a 25% reduction in travel emissions).
Our work is primarily digital, we reduce carbon impact by helping organisations modernise and automate inefficient processes, which reduces infrastructure and power use. We also aim to increase local supplier spend by 30% over three years, aligning procurement with low-carbon goals.
5 Community Engagement and Public Benefit
We contribute directly to community resilience and safety through active partnerships. For example:
- We support the charitable organisation Stop the Traffik with ongoing pro bono services – helping to enhance their machine learning models that detect human trafficking patterns contributing to global anti-slavery and anti-crime efforts;
- We are also a partner with Cyber Champions, supporting local schools to deliver cyber safety training to children and young people;
- We plan to expand our outreach with schools and local groups to support early engagement with technology careers.
6 Driving Economic Growth, Innovation and Strengthening Regional Resilience
We invest in UK skills and jobs by hiring and training graduates and professionals, supporting career progression through accredited qualifications. Our workforce receives ongoing training in emerging technologies such as AI, cloud computing, and full stack development, ensuring we deliver innovative, efficient solutions to clients.
Through dedicated research and development (R&D), we continually innovate to modernise services, reduce costs, and enhance delivery. All services are delivered by UK-based, in-house teams, directly supporting regional economies and public sector capability.
We collaborate with major public bodies like the Office for National Statistics and Network Rail, helping to strengthen national resilience in digital infrastructure. Our commitment to security is reinforced by certifications including Cyber Essentials and IASME Cyber Assurance, with an in-house system administration team ensuring secure delivery across all projects.
7 Supporting Workforce Health and Wellbeing
Our company fosters a culture of wellbeing and mental health awareness.
- We offer hybrid and flexible working to promote work-life balance;
- We have trained Mental Health First Aiders who provide confidential peer support;
- We offer a comprehensive private health insurance plan that incorporates mental wellbeing services;
- We are exploring partnerships to expand wellbeing resources.
8 Conclusion
Our company remains dedicated to embedding social value throughout our operations, ensuring that our business activities not only deliver exceptional service but also contribute positively to society. By aligning our efforts with national priorities, fostering innovation and inclusion, supporting regional economies, promoting sustainability and wellbeing, we aim to create lasting benefits to our employees, customers and the wider community.
A. Appendix: Mapping to Model Award Criteria (MACs)
PNN 06/20 Theme | Model Award Criteria | How Our company Contributes |
Fair Work | 1a–1d: Create high-quality jobs, fair conditions, fair pay, and in-work progression | Graduate recruitment, apprenticeships, paid internships, flexible working, structured upskilling |
1e: Managing modern slavery risks | Ongoing pro bono support for Stop the Traffik; modern slavery risk awareness | |
Skills for Growth | 2a: Learning and development relevant to the contract and skills gaps | Accredited training in cloud, AI/ML, data systems; formal qualifications; career mentoring |
Diverse & Resilient Supply Chains | 3a–3b: Create opportunities for SMEs, start-ups, pro-bono work for VCSEs; collaborate with communities | Support SMEs and diverse suppliers aligned with sustainable procurement; collaboration with non-profits such as Cyber Champions |
Environmental Sustainability | 4a–4b: Deliver environmental benefits and influence sustainable behaviour | Carbon neutrality target by 2030; reduced travel emissions; sustainable procurement; low-impact digital delivery |
Safe & Cohesive Communities | 5a: Support reduction in crime and raise awareness in communities | Cyber safety training in schools; support for anti-trafficking technologies |
Tackling Inequality | 6a–6c: Create opportunities for underrepresented groups; reduce inequality | Gender-balanced workforce; STEM Returners; apprenticeships; inclusive recruitment and workplace adjustments |
Inclusive Future Workforce | 7a–7b: Build pipelines and remove barriers to future employment | Internships, mentoring, outreach activities, targeted development for early-career professionals |
Health & Wellbeing | 8a: Support mental and physical health in the workforce | Flexible work, wellbeing support, reduced commuting via hybrid/remote working models, Mental Health First Aiders, private health insurance including mental health wellbeing |